Return & Refund Policy:

At "Dine for Pets," we prioritize customer satisfaction, and we understand that sometimes preferences may vary. If you're not entirely satisfied with our product purchase, our return and refund policy is designed to make the process easy and convenient.

 

Return Eligibility:

• To be eligible for a return, the product must be unused and in the same condition as received.
• The return request must be initiated within 30 days from the date of purchase.

 

Return Process:

• Contact our customer service team at sales@dineforpets.com to initiate the return process. Please provide your order number and a brief reason for the return.
• Our team will guide you on the return shipping process, and we recommend using a trackable shipping service for your peace of mind.

 

Refund Process:

• Once we receive the returned products and inspect them, we will notify you of the approval or rejection of your refund.
• If approved, a refund will be processed to the original method of payment within 7 days.

 

Note:

• Shipping costs are non-refundable.
• The customer is responsible for return shipping costs unless the return is due to a product defect or error on our part.

 

Damaged or Defective Products: If our Product arrive damaged or defective, please contact us immediately. We will arrange for a replacement or provide a full refund, including return shipping costs.

 

"Dine for Pets" is committed to ensuring your satisfaction with our Products.

 

If you have any questions or concerns about our return and refund policy, please don't hesitate to reach out to our customer service team.

 

Your trust in our products is our priority.

Shipping Information:

At "Dine for Pets," we're dedicated to delivering the highest quality dog food products to your doorstep with a seamless and reliable shipping process. Here's what you need to know:

 

1. Processing Time:

• Your order of "Dine for Pets" dog food products will typically be processed within 1-2 business days from the time of purchase.
• During peak times or special promotions, processing times may vary, and we appreciate your understanding.

 

2. Shipping Options:

• Choose between standard and expedited shipping options based on your preferences and urgency.
• Standard shipping generally takes 7 business days, while expedited shipping ensures a quicker delivery within 2 business days.

 

3. Shipping Costs:

• Shipping costs are calculated at checkout based on your location and the selected shipping method.
• Look out for promotions offering free shipping for orders exceeding a 5000 INR.

 

4. Tracking Information:

• Once your order ships, you will receive a confirmation email containing tracking information.
• Use the provided tracking number to monitor the status and estimated delivery date of your "Dine for Pets" dog food products.

 

5. International Shipping:

• We offer both domestic and internationally shipping.

 

6. Delivery Address:

• Please ensure that your delivery address is accurate to prevent shipping delays.
• If you need to update your address post-purchase,
• contact our customer service team sales@Dineforpets.com

 

7. Lost or Delayed Shipments:

• In the rare event of a lost or significantly delayed shipment, reach out to our customer service team for prompt assistance.

 

At "Dine for Pets," your satisfaction is our priority. If you have any questions or encounter any issues with our dog food product shipment, our dedicated customer service team is ready to assist you.

 

Thank you for choosing "Dine for Pets" to nourish and delight your canine companions!